Associate/Analyst, Home Advice Client Relationship Officer, Customer Solutions, Consumer Banking Group

The role involves managing the end-to-end mortgage process, from initial consultation and application to closing and post-closure service. The officer is responsible for identifying new business opportunities, ensuring regulatory compliance, and maintaining strong client relationships for loan retention. Candidates must possess a University Degree or Diploma in a related field and demonstrate a strong passion for customer service. Key requirements include strong communication, problem-solving skills, and a willingness to transition from a service-focused role to a sales-acquisition role.