Sales Executive/ Account Manager

Main Job Scope Summary: Responsible for generating new business opportunities, handling existing customer accounts and driving revenue growth across the existing company's sales businesses. Key Responsibilities: 1. New Business Development * Identify and develop new sales opportunities and revenue growth for the company's services and solutions. * Proactively approach potential customers through networking, referrals, cold calling, and business development activities. * Promote and sell: - Internet connectivity services - IT maintenance contracts - IT hardware solutions - Software and cybersecurity solutions * Conduct customer meetings/ presentations to understand business requirements and propose suitable solutions. 2. Account Management * Maintain and grow relationships with existing customers. * Ensure customer satisfaction and provide ongoing support for all accounts. * Act as the primary point of contact between the customer and the company. 3. Contract Renewal Management * Monitor and track service renewal timelines. * Engage customers early to secure renewal of the existing businesses. * Identify opportunities for service upgrades or additional solutions. 4. Sales Administration * Prepare quotations, proposals, and follow-up with customers. * Maintain accurate records of sales activities and customer interactions. * Work closely with the technical and operations team to ensure smooth service delivery. Requirements: * Diploma or Degree in Business, IT, or related field. * Minimum 2-3 years sales experience in IT, telecommunications, or technology solutions. * Strong communication and negotiation skills. * Ability to develop new business opportunities. * Self-motivated with strong initiative. * Reporting directly to the Managing Director.