Regional Head, Commercial Development Ecommerce & Returns Apac

At DHL, our business is logistics, but people are our passion. With over 500,000 team members across 220 countries, we attract and retain exceptional talent. We are one of the most innovative and culturally diverse companies in the world, offering unmatched opportunities for personal and professional development. We are proud to be a Best Place to Work . eCommerce & Returns is a key enabler of our growth strategy and a critical driver in achieving our ambitious Strategy 2030 (2X30) goals . Through our Commercial Development team, we aim to generate new opportunities from both new logos and global account replication, while systematically improving our ability to win. Success requires strong alignment across local, regional, and global stakeholders—particularly Business Development and Marketing teams—while navigating a complex and fast-paced environment. This role is responsible for leading the commercial function of the two Account Growth Streams (AGS) at the regional (APAC) level. To support our ambitious 2030 revenue targets of €5.5bn globally and €670mn for APAC (15% CAGR), close collaboration between global AGS teams and regional and country teams is essential. The role will act as a strategic bridge between the global AGS commercial function and the APAC region, providing critical support to drive commercial growth and excellence. Specifically, the role will support pipeline development through account replication and new logo scouting. You will work closely with and coach APAC Business Development leadership for eCommerce & Returns, and collaborate on the top 10–15 priority accounts to drive account replication across the region. In addition to regional responsibilities, you will also lead key commercial initiatives at a global level. If this sounds like a team you would like to join, keep reading. Key Accountabilities eCommerce & Returns Business Growth Drive regional market growth and retention for eCommerce & Returns AGS Translate global commercial stra…