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Customer Success Manager

Digital Edge DC

SingaporeFull-timeOn-site

Posted 25 Jun 2026

About this role

Drive post-sales engagement and account growth for Hyperscale clients while serving as the internal voice of the customer. Manage install bases, handle incident escalations, and collaborate with Product and Engineering teams to improve client experience. Requires over 5 years of customer success or account management experience within the technology, data center, or telecommunications industry. Must be fluent in English with strong interpersonal skills and the ability to operate in fast-paced, ambiguous environments.

What they're looking for

Customer Success ManagementAccount ManagementClient Relationship ManagementPost-sales EngagementCross-functional CollaborationIncident EscalationBusiness Performance ReviewsProject Management

Frequently asked questions

What does a Customer Success Manager at Digital Edge DC do?

Drive post-sales engagement and account growth for Hyperscale clients while serving as the internal voice of the customer. Manage install bases, handle incident escalations, and collaborate with Product and Engineering teams to improve client experience. Requires over 5 years of customer success or …

What skills does this Customer Success Manager role need?

Key skills for this role include Customer Success Management, Account Management, Client Relationship Management, Post-sales Engagement, Cross-functional Collaboration, Incident Escalation.

How much does a Customer Success Manager at Digital Edge DC pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Success Manager role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Success Manager role?

You can apply directly on Digital Edge DC's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.