Customer Support Officer (Marine Industry)

Responsibilities / Duties Attend to customer enquiries efficiently and with professionalism Prepare pricing quotations and conduct follow-ups to secure business opportunities Work closely with internal departments including operations, logistics, and sales for smooth order execution Keep customers informed on order timelines, shipment status, and delivery updates Ensure customer records and related documentation are properly maintained and updated Requirements Diploma in Business, Maritime, Engineering, or a related discipline is advantageous Candidates without formal qualifications should have a minimum of 2 years of relevant experience in a similar position Experience using SAP system is beneficial Good interpersonal, coordination, and communication skills Proficient in Microsoft Office applications What We Offer Career stability and development opportunities within the marine sector Friendly and supportive workplace environment