IT Executive

Job Summary We are seeking a motivated IT Business Solutions Manager to lead technology planning, implementation, and optimization that supports business operations and drives digital transformation across cross-functional teams. Responsibilities Analyze business needs and recommend IT solutions that enhance operational efficiency and support strategic goals Manage the implementation, maintenance, and continuous improvement of business applications and systems Collaborate with internal stakeholders to identify process improvements through technology integration Lead projects for system enhancements, integrations, and digital transformation initiatives to deliver measurable business outcomes Oversee vendor relationships and coordinate with external technology partners to ensure timely and quality service delivery Ensure data security, system reliability, and compliance with company policies and industry standards Prepare comprehensive project documentation, user training materials, and standard operating procedures to facilitate adoption Monitor system performance metrics and recommend improvements to optimize functionality and user experience Provide technical guidance and support to internal users to resolve issues and enhance system utilization Required competencies and certifications Bachelor's degree in Information Technology, Computer Science, Information Systems, or related discipline Minimum 3 years of experience in IT business solutions, systems implementation, or business analysis Strong knowledge of business applications, ERP/CRM systems, and process improvement methodologies Proven experience managing IT projects and collaborating with cross-functional teams Excellent analytical, problem-solving, and communication skills Ability to manage multiple projects and deliver results in a fast-paced environment Preferred competencies and qualifications Experience in business process analysis to identify and implement operational improvements Project management skills to plan, execute, and close IT initiatives effectively Hands-on experience with ERP/CRM implementation projects Proficiency in SQL and data reporting to support decision-making Familiarity with Microsoft 365 ecosystem for business productivity Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Experience driving digital transformation initiatives within organizations