DS

Operations, Air Freight, Key Account Support, Singapore

DSV

SingaporeFull-timeOn-site

Posted 15 Jun 2026

About this role

This role manages end-to-end Import and Export operations, ensuring timely, accurate, and SOP-compliant shipment execution while serving as the primary customer contact. Responsibilities include monitoring performance via KPI reporting, resolving operational issues, and coordinating closely with internal teams to deliver service excellence. Candidates must have a minimum of 2 years of experience in freight operations and data analytics, supported by a relevant diploma or higher education. Essential qualifications include strong written and verbal communication, analytical skills to translate data into insights, and proficiency in data analytics tools like Microsoft Excel and Power BI.

What they're looking for

Import OperationsExport OperationsSOP ComplianceKPI ReportingProcess ImprovementCustomer Relationship ManagementIssue ResolutionQuotation Drafting

Frequently asked questions

What does a Operations, Air Freight, Key Account Support, Singapore at DSV do?

This role manages end-to-end Import and Export operations, ensuring timely, accurate, and SOP-compliant shipment execution while serving as the primary customer contact. Responsibilities include monitoring performance via KPI reporting, resolving operational issues, and coordinating closely with int…

What skills does this Operations, Air Freight, Key Account Support, Singapore role need?

Key skills for this role include Import Operations, Export Operations, SOP Compliance, KPI Reporting, Process Improvement, Customer Relationship Management.

How much does a Operations, Air Freight, Key Account Support, Singapore at DSV pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Operations, Air Freight, Key Account Support, Singapore role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Operations, Air Freight, Key Account Support, Singapore role?

You can apply directly on DSV's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.