Customer Service Officer

Job Description & Requirements Join an established, dynamic F&B Group with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal-Certified Full-Service Caterer since 2005. This role provides critical support to the Catering Sales team , ensuring smooth processing of client orders and accurate data management. Key Responsibilities Process incoming sales orders accurately and promptly in the CRM system Assist the Sales Executives in preparing quotations, order confirmations, and invoices Coordinate with the kitchen and logistics teams to ensure order details are correctly communicated and executed Maintain and update customer information and sales data for tracking and reporting purposes Support the sales team with administrative duties, including scheduling, filing, and document preparation Handle basic client inquiries and redirect complex queries to the relevant Sales Executive Ensure compliance with company SOPs for data accuracy and service delivery Requirements Minimum 1–2 years of experience in administrative, sales support, or coordination roles; experience in F&B is an advantage Proficient in Microsoft Word, Excel, and Outlook Organized, detail-oriented, and able to handle multiple tasks efficiently Strong communication and interpersonal skills; able to work effectively in a team environment Preferably conversant in Mandarin to coordinate with Chinese-speaking staff and subcontractors Quick learner with a proactive and positive attitude Immediate availability preferred Submit an application via MyCareersFuture or contact us via WhatsApp to 9857 9292 / 8323 3443 for an interview at 1550 Bedok North Ave 4 #04-17, Singapore 489950