IT Support Engineer

Job Responsibilities: · Support users through direct end user support or through projects that deliver changes to the end user environment · Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology · Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate · Assist with patching and upgrading end user devices · Address quality and schedule conflict. Job Requirements: · At least 4 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector · Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments · Knowledge of Desktop Services security and access standards and practices · Basic understating of networking and server technologies · Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications · Good communication skills and strong analytical skills. Interested candidates please send your CV to malar.kannan@eiresystems.com