Freight Operations Executive

FREIGHT OPERATIONS EXECUTIVE POSITION SUMMARY Singapore freight forwarder handling 100–300 TEU/month across Asia-Pacific export trades is hiring a Freight Operations Executive to manage the export desk. ───────────────────────────────────────────────────── KEY RESPONSIBILITIES ───────────────────────────────────────────────────── - Handle full cycle of FCL, LCL, and air export shipments: bookings, documentation, pre-alerts, and ETA management - Prepare and verify shipping documents: Bill of Lading, AWB, Certificate of Origin, packing list, commercial invoice - Submit TradeNet declarations and manage e-permits - Coordinate with shipping lines, NVOCCs, co-loaders, and air consolidators for slot bookings, equipment release, and rate confirmations - Track shipments end-to-end: vessel cut-offs, gate-in, sailings, transhipment, arrival - Resolve operational issues including container damage, customs queries, D&D disputes, and document amendments - Liaise with carrier customer service, sales, and trade management teams on operational and rate matters - Maintain shipment records, GP tracking, and operational KPIs - Support customer enquiries with timely status updates ───────────────────────────────────────────────────── REQUIREMENTS ───────────────────────────────────────────────────── - 3–5 years freight forwarding operations experience in Singapore - Hands-on experience across FCL, LCL, and air export documentation and procedures - Proficient in TradeNet and e-permit submission - Working knowledge of Incoterms 2020, customs procedures, and standard freight forwarding systems - Strong follow-up discipline and ownership - Diploma or equivalent practical experience - Proficient in spoken and written in Mandarin is required as the role involves communication with Mandarin-speaking suppliers and customers ───────────────────────────────────────────────────── COMPENSATION & BENEFITS ───────────────────────────────────────────────────── - Salary: S$2,500 – S$3,000/month - An…