Senior Technical Engineer

Scope The primary task of the Senior Technical Engineer is to render product and application-relatedtechnical assistance and support to internal and external customers. You will be working closely with the front-line team and will be involved in the development, implementation, organization, maintenance, and updating of all technical-related matters. The Senior Technical Engineer is expected to be a team player and is responsible to ensure the effectiveness of the Technical team. Responsibilities (including,but not restricted to) Plan, execute, manage and continue to improve the Technical & QA/QC functions. Comply, execute, maintain & update QA/QC processes. Ensure that QA/QC team meets external and internal audit requirements. Support in the development, implementation, organization, and update of technical-related materials. Identify, analyze, investigate, propose, and resolve technical and quality issues. Conduct root cause analysis, control, and review measures. Set clear objectives, evaluate progress, and instill a high-performance culture with a focus on teamwork, service excellence, and ownership for resolving customer issues. Develop technical training content and provide training for internal & external customers. Ensure high-quality, up-to-date documentation process Conduct scheduled audits or surveillance check on existing suppliers. Conduct audits to approve and qualify new suppliers for existing and new product range Quality assurance on supplier compliance to product requirements and QA/QC standards. Obtain new and maintain product certifications aligned with the company’s target markets requirements and business development strategy Communicate and coordinate with all product testing and certification parties. Continuously learn and improve internal QA/QC capability and competencies. Continuously learn about market and competitor product development and performance requirements providing input and tactical direction to the business on technical sup…