Operations Associate (1 Year Contract, Convertible To Perm)

Job Description Operations Process contracts, orders, invoices and ensure all documentation comply with revenue and company policy Works with Sales, Project Management, Competency Towers and Customers to assist resolution to customer billing investigations and disputes Prepare and follow up on renewals, terminations and planning for reporting and insights to Sales Team Challenge legacy policies and procedures that complicate quote, order, invoice and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis Provide proactive feedback to improve sales and support workflows (in systems) to work more effective and efficient Assist in ad hoc projects and tasks Requirements CAN-DO attitude Ability to work independently as well as within a team in a fast-paced environment Ability to demonstrate creativity and analytical skills in problem solving Ability to work on multiple projects simultaneously and react to changing priorities Excellent interpersonal and communication skills Strong ability to build trusted relationships with both internal and external stakeholders on a regular basis in relation to ongoing projects and operational trouble shooting Detail oriented, meticulous, systematic and possess strong documentation skills Good in Excel for reporting purposes