Sales Support Associate

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU’LL DO: Client Engagement: Work with the APAC General Manager (APAC GM), and other EOS staff to initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships. Sales Support: Provide commercial support to customers, APAC GM, Account Managers, and Sales Directors. Assist with Salesforce management and collaborate on forecasting. Product Expertise: Develop in-depth knowledge of EOS’ products and services. Communicate features and benefits effectively to prospective clients. Lead Qualification: Assess and qualify leads from various sources to determine sales potential. Business Development Meetings & Support: Attend physical and virtual meetings with potential and existing customers with the APAC GM, Account Managers, and Sales Directors. Work with the APAC GM, Account Managers, and Sales Directors to develop collaterals and prepare for the above meetings. Sales Presentations: Deliver engaging virtual presentations and demos, addressing client needs and showcasing our solutions. Closing Sales: Drive the closure of sales orders and follow up on leads to meet sales targets. CRM Mastery: Use CRM tools to maintain accurate records, manage leads, and track sales activities. Coordination with the Sales Operations, Design and Project Management teams: Collaborate and finalize documentation relating to Sales Opportunities; and liaise with the Customer on queries in respect of the same. Customer on-boarding: coordinate and drive customer on-boarding and sub-contract on-boarding into Salesforce. Responses to RFPs: Build and maintain service catalogue’s to be used in commercial discussions and responses to RFPs for example rate cards for managed services, Field engineering rates, sub-contracting rates throughout APAC. Collaboration: Work closely with external sales teams and technical experts to resolve customer queries. For example, drive subject matter experts’ inputs in response to RFPs. Collaboration and synchronization: where appropriate coordinate work with the sales Operations team across EOS. Sales Reporting: Generate and analyze sales reports to provide insights and improve strategies. Customer Satisfaction: Ensure exceptional service by responding promptly and professionally to client inquiries. WHAT YOU NEED TO SUCCEED: Strong commercial acumen with experience across the full sales cycle, from lead qualification to closing deals. Able to engage and influence senior stakeholders across APAC and work effectively with cross‑functional teams. Experienced in business development, including client presentations, proposal development, and solution positioning. Well‑organised with the ability to manage CRM data, RFPs, and multi‑region coordination. Proactive and self‑driven, with the ability to work independently in a fast‑paced environment. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.