Desktop Support Engineer

Location : Raffles Place/ Suntec Job Overview Provide technical support for internal staff for 2-3 locations Responsible for troubleshooting, managing all IT equipment, and handling onboarding processes. May need to support regional users via remote troubleshooting. Key Responsibilities Deployment and setup of computer for new/existing users Deployment of Printers Corporate mobile devices Application support on some financial systems M365, Sharepoint administrative support LAN/Wifi -Internet/intranet connection services File access Print services VPN services Asset and backup management Security Operations eg. Patch and antivirus management Requirements Diploma/Degree in IT or related field. 2+ years of experience in desktop support or IT helpdesk. Proficient in Windows/macOS environments, Active Directory, and M365. Strong communication and problem-solving skills. Customer service focus Standby support for after offiice hours may be required. Interested candidate may apply directly to Patrina@eps.com.sg for quicker processing of your application.