About this role
Leads and manages campus-level customer operations, ensuring consistent service delivery and effective incident response. Oversees customer installations, vendor performance, and preventive maintenance to minimize operational risk.
Requires a minimum of 12 years of related experience leading mission-critical, customer-facing operations teams. A Bachelor's degree or equivalent practical experience is typically required.
What they're looking for
LeadershipIncident ResponseVendor ManagementProject ManagementRoot Cause AnalysisCustomer OperationsResource AllocationOperational Planning
Frequently asked questions
What does a Manager, Data Center Customer Operations at Equinix do?
Leads and manages campus-level customer operations, ensuring consistent service delivery and effective incident response. Oversees customer installations, vendor performance, and preventive maintenance to minimize operational risk. Requires a minimum of 12 years of related experience leading mission…
What skills does this Manager, Data Center Customer Operations role need?
Key skills for this role include Leadership, Incident Response, Vendor Management, Project Management, Root Cause Analysis, Customer Operations.
How much does a Manager, Data Center Customer Operations at Equinix pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Manager, Data Center Customer Operations role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Manager, Data Center Customer Operations role?
You can apply directly on Equinix's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.