Insurance Distribution (Financial Services) Senior Manager, Business Consulting(1695943)

The Opportunity In today’s fast‑evolving financial services landscape, insurers are under tremendous pressure to transform their distribution models, strengthen channel productivity, enhance customer engagement, and pivot towards digital and data‑driven sales. As a Business Transformation consultant specialising in Insurance Distribution, you will help insurers translate their strategic aspirations across agency, bancassurance, digital, and partnership channels into meaningful and measurable change. You will work at the intersection of commercial strategy, distribution effectiveness, operating model transformation, and digital enablement, partnering with leading insurers to build the distribution models of the future. Business Transformation consultants at EY are strategic thinkers and change drivers. Working across the Financial Services sector, you will collaborate with experts in customer strategy, operations, digital, data, and technology to design, build, and run tomorrow’s distribution ecosystems. They embrace an outcome‑oriented culture, live EY’s core values, and collaborate widely to consistently deliver value‑adding client outcomes. Your Key Responsibilities Work within the Business Transformation team focusing on distribution strategy, future operating models, productivity design, incentive optimisation, customer & agent experience, and digital enablement across insurance distribution channels. Support senior leaders in developing client insights, including market benchmarks, distribution performance assessments, channel profitability analysis, and customer/agent journey diagnostics. Collaborate across multi‑disciplinary EY teams to develop end‑to‑end solutions that address insurer pain points related to sales productivity, channel cost management, compensation structures, and distribution governance. Prepare high‑quality deliverables such as business cases, operating model designs, transformation roadmaps, and executive presentations tailored to clien…