About this role
Provide technical product support to customers, partners, and resellers for ESET products. Document and analyze customer requests, performing enhanced troubleshooting and escalating undocumented issues to higher support levels.
Requires a completed IT-related education or equivalent qualification with at least 2 years of work experience. Candidates must possess advanced knowledge of operating systems, network architecture, and strong analytical skills.
What they're looking for
Technical SupportTroubleshootingWindowsMacOSLinuxNetwork ArchitectureApplication SoftwareAnalytical Skills
Frequently asked questions
What does a Technical Support Engineer II at ESET do?
Provide technical product support to customers, partners, and resellers for ESET products. Document and analyze customer requests, performing enhanced troubleshooting and escalating undocumented issues to higher support levels. Requires a completed IT-related education or equivalent qualification wi…
What skills does this Technical Support Engineer II role need?
Key skills for this role include Technical Support, Troubleshooting, Windows, MacOS, Linux, Network Architecture.
How much does a Technical Support Engineer II at ESET pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Technical Support Engineer II role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Technical Support Engineer II role?
You can apply directly on ESET's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.