Reservation Sales Executive

Job Description: Be part of Far East Hospitality dynamic Central Reservations team managing 18 hotels and 9 Serviced Residences. Handle reservations received via all channels timely and accurately according to SOPs Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience Maintain up-to-date information of all promotions and hotels information Maximize opportunities through upselling techniques Ensure proper filing and recording of all correspondences Compliance with department’s related policies and procedures Supports management as and when required Job Requirements: Minimum Diploma in any field Knowledge in Property Management System will be an advantage Proficient in MS Office, email system, reservations system will be an advantage Display high level of customer service Possess strong communication and administration skills Able to adapt in a fast-paced environment. Able to work independently as well as a team Able to work shifts, including weekends and public holidays (off-in-lieu if work on Public Holidays)