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Senior / Guest Service Executive (Oasia Cluster)

Far East Organization

SingaporeFull-timeOn-site

Posted 31 May 2026

About this role

The Senior / Guest Service Executive is responsible for providing courteous and efficient service to guests, handling complaints, and ensuring guest room security. They must also be familiar with hotel facilities and city attractions to assist guests effectively. Candidates must have a minimum diploma in hospitality and be able to perform rotating shifts. A positive attitude, good public relations skills, and previous hospitality experience are preferred.

What they're looking for

Customer ServicePublic RelationsProblem SolvingCommunicationHospitalityComplaint HandlingRoom SecurityEmergency Procedures

Frequently asked questions

What does a Senior / Guest Service Executive (Oasia Cluster) at Far East Organization do?

The Senior / Guest Service Executive is responsible for providing courteous and efficient service to guests, handling complaints, and ensuring guest room security. They must also be familiar with hotel facilities and city attractions to assist guests effectively. Candidates must have a minimum diplo…

What skills does this Senior / Guest Service Executive (Oasia Cluster) role need?

Key skills for this role include Customer Service, Public Relations, Problem Solving, Communication, Hospitality, Complaint Handling.

How much does a Senior / Guest Service Executive (Oasia Cluster) at Far East Organization pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior / Guest Service Executive (Oasia Cluster) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Senior / Guest Service Executive (Oasia Cluster) role?

You can apply directly on Far East Organization's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.