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Senior / Duty Manager (Village Cluster)

Far East Organization

SingaporeFull-timeOn-site

Posted 25 Jun 2026

About this role

Directs and supervises day-to-day Front Office operations to ensure high customer satisfaction and profitable hotel functioning. Manages staff performance, handles guest complaints, and coordinates VIP arrivals and room inventory. Requires a minimum Diploma in Hospitality or a related field and 2-3 years of supervisory experience in the hotel industry. Proficiency in Opera PMS and a willingness to work rotating shifts, weekends, and holidays are essential.

What they're looking for

Front Office ManagementGuest RelationsOpera PMSStaff SupervisionRevenue OptimizationConflict ResolutionVIP HandlingTraining and Development

Frequently asked questions

What does a Senior / Duty Manager (Village Cluster) at Far East Organization do?

Directs and supervises day-to-day Front Office operations to ensure high customer satisfaction and profitable hotel functioning. Manages staff performance, handles guest complaints, and coordinates VIP arrivals and room inventory. Requires a minimum Diploma in Hospitality or a related field and 2-3 …

What skills does this Senior / Duty Manager (Village Cluster) role need?

Key skills for this role include Front Office Management, Guest Relations, Opera PMS, Staff Supervision, Revenue Optimization, Conflict Resolution.

How much does a Senior / Duty Manager (Village Cluster) at Far East Organization pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior / Duty Manager (Village Cluster) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Senior / Duty Manager (Village Cluster) role?

You can apply directly on Far East Organization's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.