Senior/ Duty Manager (Orchard Rendezvous Hotel)

This role involves directing, monitoring, and supervising the daily activities across all Front Office sections, including reception, cashier, and reservations, while ensuring staff project a positive corporate image to guests. Key duties include monitoring room inventory for maximum utilization, handling guest complaints with diplomacy, and authorizing financial transactions according to established procedures. Candidates must possess a Diploma, preferably in Hospitality, and have a minimum of four years of relevant experience in a similar hospitality capacity. Essential attributes include being a proactive team player with a positive attitude, possessing knowledge of the Opera System, and demonstrating the ability to lead teams effectively to drive results.