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Enterprise Customer Success Manager

Fastmarkets

SingaporeFull-timeOn-site

Posted 20 May 2026

About this role

Manage a portfolio of the top 100 enterprise customers to drive value, retention, and growth through strategic relationship management. Collaborate with Account Managers to identify commercial opportunities and work with product teams to align solutions with customer needs. Requires a minimum of 5 years of experience managing enterprise accounts within a product-focused SaaS business. Candidates should possess strong business acumen, emotional intelligence, and ideally have experience in commodities or pricing agencies.

What they're looking for

Enterprise Account ManagementCustomer Success ManagementStakeholder ManagementStrategic Account PlanningCross-sellingUpsellingChurn MitigationCustomer Onboarding

Frequently asked questions

What does a Enterprise Customer Success Manager at Fastmarkets do?

Manage a portfolio of the top 100 enterprise customers to drive value, retention, and growth through strategic relationship management. Collaborate with Account Managers to identify commercial opportunities and work with product teams to align solutions with customer needs. Requires a minimum of 5 y…

What skills does this Enterprise Customer Success Manager role need?

Key skills for this role include Enterprise Account Management, Customer Success Management, Stakeholder Management, Strategic Account Planning, Cross-selling, Upselling.

How much does a Enterprise Customer Success Manager at Fastmarkets pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Enterprise Customer Success Manager role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Enterprise Customer Success Manager role?

You can apply directly on Fastmarkets's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.