Fleet Controller

Responsibilities: Ensuring accuracy on job performance Ensuring customers requirement are fulfilled Ensuring fully compliance for Standard operating procedures on security arrangements To process customer booking via our web portal To assign job to device via TMS web portal To update vehicle daily movement via google sheets To send vehicle daily movement to delivery crews via mobile apps To monitor vehicle location via our GPS portal To constantly communicate with delivery crews in a timely manner, to ensure orders are on schedule for pick up / delivery To ensure all HOME delivery orders are completed within their required windows To update customers or internal department if any delay To liaise with internal department for all freight terminal related matters To resolve operational problems encountered by delivery crews with customers To inform delivery crews on specific customer requirements To check emails regularly and acknowledge customer’s booking request To arrange AETOS/CISCO escort upon customer request To input internal remarks in in-house system for any additional service such as standby, overtime, uncrating or manpower supply for accounting purposes To plan vehicle schedule and delivery crews reporting time for the next working day To update delivery crews overtime report daily for payroll purposes To schedule vehicles for servicing / repairs / LTA inspection To collect and maintain daily vehicle inspection checklist for audit purposes To report vehicle accident to manager immediately To maintain transport petty cash and send report to Finance every month end – applied to Senior Traffic Controller To review the schedule and routing when needed in a very efficient and cost-effective manner To attend to visitor registration in office To perform additional ad-hoc tasks/projects as required Requirements Minimum 3 years of relevant work experiences in related role Strong written and oral communication skills Able to communicate efficiently with stakeholders Strong planning skills. Good interpersonal skills, a self-driven individual and has ability to work collaboratively with both internal and external stakeholders.