Customer Service Executive (Air Freight)

Responsibilities Engaging with clients regularly to foster and maintain strong customer relationships. Preparing quotations and proposals Managing daily customer enquiries, order takings and data entry into in-house system Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis. Working closely with operations to ensure timely completion of services. Travelling as and when required for overseas business trips and events. Performing other tasks related to shipments co-ordination and ad-hoc duties as assigned by the superior Requirements: Minimum Diploma preferably in logistics, supply chain or business studies Knowledge in CCN/ Customs Regulations. Knowledge in Valuable Cargo Experience in international cargo movement, freight forwarding, or logistics industry Proficient in spoken and written English Service focused and customer-oriented with strong interpersonal skills Self-driven, analytical and able to perform with minimal supervision Excellent time management and organizational skills in a fast-paced setting Equally motivated by working independently as well as collaborating in a team Cheerful and pleasant disposition Able to travel overseas Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)