About this role
Oversee day-to-day IT infrastructure and application support across Southeast Asia to ensure service stability and performance. Manage vendor relationships and coordinate with global teams to drive continuous service improvement and compliance.
Requires a university degree in IT or a related field and relevant experience in regional IT service management. ITIL certification and proficiency with ITSM tools like ServiceNow are strongly preferred.
What they're looking for
IT Service ManagementInfrastructure SupportIncident ManagementVendor ManagementSLA MonitoringIT GovernanceStakeholder ManagementIT Asset Lifecycle Management
Frequently asked questions
What does a IT Service Manager SEA at Ferrero do?
Oversee day-to-day IT infrastructure and application support across Southeast Asia to ensure service stability and performance. Manage vendor relationships and coordinate with global teams to drive continuous service improvement and compliance. Requires a university degree in IT or a related field a…
What skills does this IT Service Manager SEA role need?
Key skills for this role include IT Service Management, Infrastructure Support, Incident Management, Vendor Management, SLA Monitoring, IT Governance.
How much does a IT Service Manager SEA at Ferrero pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this IT Service Manager SEA role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this IT Service Manager SEA role?
You can apply directly on Ferrero's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.