Junior Operations Associate (Logistics & Supply Chain)

Job Summary Join a fast-moving logistics startup to manage end-to-end supply chain operations, including hazardous material logistics, vendor coordination, and system development. Work closely with leadership to drive operational excellence and build scalable processes. Responsibilities Own the booking, documentation, and coordination of complex shipments across global trade lanes to ensure timely delivery Manage hazardous material documentation with zero margin for error to maintain compliance and safety Communicate effectively with international agents and truckers to uphold service standards and resolve issues promptly Develop and implement internal SOPs, manuals, and tracking systems to support company growth and operational efficiency Advocate for customers by providing meticulous attention to detail and treating each client’s business as a priority Demonstrate ownership by driving outcomes, embracing ambiguity, and proactively building solutions rather than maintaining status quo Maintain extreme precision in all logistics tasks to prevent costly errors and ensure accuracy Exhibit resilience under high-pressure conditions by staying solution-focused and adaptable Continuously learn and document processes to enable scalable operations and personal growth Required competencies and certifications Proficient in Microsoft Excel, to analyze and manage logistics data effectively Strong command of written and verbal English to communicate clearly with stakeholders Preferred competencies and qualifications Diploma or Bachelor’s degree in Supply Chain, Logistics, or related field preferred Demonstrated eagerness to learn and develop within a fast-paced startup environment