About this role
The Client Success Manager acts as a subject matter expert in Treasury and/or Risk domains, leading strategic conversations with senior stakeholders to identify growth and expansion opportunities. They build strong client relationships, develop joint success plans with measurable KPIs, and proactively analyze client health data to mitigate risk and drive product adoption.
Candidates must have a minimum of 5 years of experience in Client Success, Account Management, or similar client-facing roles, along with a Bachelor's degree and relevant experience in financial technology services. Strong communication skills and the ability to articulate business value to various stakeholders are essential.
What they're looking for
Client Success ManagementSolution AdoptionTreasuryRisk ManagementStrategic PartnershipProduct AdoptionROI AnalysisChurn Reduction
Frequently asked questions
What does a Account Manager Lead, Client Success (CSM) at FIS do?
The Client Success Manager acts as a subject matter expert in Treasury and/or Risk domains, leading strategic conversations with senior stakeholders to identify growth and expansion opportunities. They build strong client relationships, develop joint success plans with measurable KPIs, and proactive…
What skills does this Account Manager Lead, Client Success (CSM) role need?
Key skills for this role include Client Success Management, Solution Adoption, Treasury, Risk Management, Strategic Partnership, Product Adoption.
How much does a Account Manager Lead, Client Success (CSM) at FIS pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Account Manager Lead, Client Success (CSM) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Account Manager Lead, Client Success (CSM) role?
You can apply directly on FIS's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.