FI

Account Manager Lead, Client Success (CSM)

FIS

SingaporeFull-timeOn-site

Posted 12 Jun 2026

About this role

The Client Success Manager drives client satisfaction and solution adoption within the Treasury & Risk portfolio to ensure clients realize full investment value. They act as a strategic advisor to minimize churn, identify expansion opportunities, and align product usage with business goals. Candidates need a bachelor's degree and at least 5 years of experience in Client Success, Account Management, or similar roles within the fintech industry. Strong communication skills and the ability to work in Singapore without sponsorship are required.

What they're looking for

Client Success ManagementAccount ManagementTreasury And Risk Domain ExpertiseStrategic PartnershipStakeholder ManagementChurn MitigationProduct AdoptionCross-functional Collaboration

Frequently asked questions

What does a Account Manager Lead, Client Success (CSM) at FIS do?

The Client Success Manager drives client satisfaction and solution adoption within the Treasury & Risk portfolio to ensure clients realize full investment value. They act as a strategic advisor to minimize churn, identify expansion opportunities, and align product usage with business goals. Candidat…

What skills does this Account Manager Lead, Client Success (CSM) role need?

Key skills for this role include Client Success Management, Account Management, Treasury And Risk Domain Expertise, Strategic Partnership, Stakeholder Management, Churn Mitigation.

How much does a Account Manager Lead, Client Success (CSM) at FIS pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Account Manager Lead, Client Success (CSM) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Account Manager Lead, Client Success (CSM) role?

You can apply directly on FIS's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.