Sales Support Officer

Responsibilities: • Handle and respond daily sales inquiries through phone, email, and other communication platforms, to address the client needs effectively. • Prepared electronic quotations and proactively managed follow-ups on sales related matters. • Cultivated strong customer relationships to drive long-term business retention. Preparing and submitting weekly or monthly reports promptly, ensuring they meet designated deadlines, and handled administrative paperwork. • Assisted the Outdoor Sales in recognizing and pursuing new business opportunities. • Work closely with internal teams, including operations, finance, and customer service. • Collaborated with international teams abroad and clients to ensure smooth and efficient shipment processes. • Carry out any job-related tasks assigned by the Manager, including providing support to Inside Sales team members or addressing urgent needs as they arise. Job Requirements: • A minimum of 2-3 years of experience in the sales support sector in Freight Forwarding, Logistics & Supply Chain Management or a related field. • Proficiency in English (both written and verbal) for effective client communication and collaboration with internal teams. • Experience in Microsoft Office Suite (Excel, Word, PowerPoint) for data management and reporting. • Familiarity with shipping Incoterms or a related field is an advantage Working hours: Mon to Fri 8.30am - 6pm