About this role
The Guest Relations Officer is responsible for providing high-quality service, welcoming guests, and managing front office operations to ensure guest satisfaction. They will handle complaints, process transactions, and coordinate with other departments to maintain efficient hotel services.
Candidates should possess a NITEC in Hospitality Operations or a diploma, along with proven experience in customer service or concierge roles. Excellent communication, multitasking abilities, and a patient, customer-focused attitude are essential for this position.
What they're looking for
Customer ServiceCommunicationMultitaskingTime ManagementConflict ResolutionCash HandlingFront Office OperationsConcierge Services
Frequently asked questions
What does a Guest Relations Officer, Capri By Frasers China Square at Frasers Property do?
The Guest Relations Officer is responsible for providing high-quality service, welcoming guests, and managing front office operations to ensure guest satisfaction. They will handle complaints, process transactions, and coordinate with other departments to maintain efficient hotel services. Candidate…
What skills does this Guest Relations Officer, Capri By Frasers China Square role need?
Key skills for this role include Customer Service, Communication, Multitasking, Time Management, Conflict Resolution, Cash Handling.
How much does a Guest Relations Officer, Capri By Frasers China Square at Frasers Property pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Guest Relations Officer, Capri By Frasers China Square role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Guest Relations Officer, Capri By Frasers China Square role?
You can apply directly on Frasers Property's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.