About this role
Provide first-level support and administration for commercial systems including CRS, RMS, and PMS across all properties. Act as the primary liaison between corporate and property teams to ensure smooth day-to-day operations and system maintenance.
Requires 1-2 years of experience in hotel operations or commercial systems support. Candidates must be proficient in Microsoft Excel and familiar with hospitality-specific software and BI tools.
What they're looking for
CRSRMSPMSBI ToolsChannel ManagementTroubleshootingData AnalysisMicrosoft Excel
Frequently asked questions
What does a Senior Customer Success Officer, Frasers Hospitality (11-months contract) at Frasers Property do?
Provide first-level support and administration for commercial systems including CRS, RMS, and PMS across all properties. Act as the primary liaison between corporate and property teams to ensure smooth day-to-day operations and system maintenance. Requires 1-2 years of experience in hotel operations…
What skills does this Senior Customer Success Officer, Frasers Hospitality (11-months contract) role need?
Key skills for this role include CRS, RMS, PMS, BI Tools, Channel Management, Troubleshooting.
How much does a Senior Customer Success Officer, Frasers Hospitality (11-months contract) at Frasers Property pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Customer Success Officer, Frasers Hospitality (11-months contract) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Senior Customer Success Officer, Frasers Hospitality (11-months contract) role?
You can apply directly on Frasers Property's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.