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Manager, New Business Projects and Process Improvement

FWD Insurance

SingaporeFull-timeOn-site

Posted 26 May 2026

About this role

Lead the new business operations team to process life and health insurance applications while enhancing operational efficiency through automation and process reengineering. Manage strategic initiatives, ensure regulatory compliance, and provide guidance to distribution channels to improve the customer and intermediary experience. Requires a Diploma or Degree with at least 10 years of experience in life insurance operations, specifically in new business and project management. Candidates must possess strong leadership skills and deep knowledge of life and health insurance products and regulations.

What they're looking for

New Business OperationsLife Insurance OperationsStakeholder ManagementProcess ReengineeringAutomationRisk GovernanceLeadershipAnalytical Skills

Frequently asked questions

What does a Manager, New Business Projects and Process Improvement at FWD Insurance do?

Lead the new business operations team to process life and health insurance applications while enhancing operational efficiency through automation and process reengineering. Manage strategic initiatives, ensure regulatory compliance, and provide guidance to distribution channels to improve the custom…

What skills does this Manager, New Business Projects and Process Improvement role need?

Key skills for this role include New Business Operations, Life Insurance Operations, Stakeholder Management, Process Reengineering, Automation, Risk Governance.

How much does a Manager, New Business Projects and Process Improvement at FWD Insurance pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Manager, New Business Projects and Process Improvement role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Manager, New Business Projects and Process Improvement role?

You can apply directly on FWD Insurance's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.