Operations And Governance Control Executive (1 Year Contract)

PURPOSE Reporting within the Life Operations function, this role is responsible for supporting the implementation and oversight of Anti-Financial Crime (AFC) controls through quality assurance reviews, independent checking, and control monitoring. The role contributes to maintaining a robust control framework by ensuring adherence to internal policies, regulatory requirements, and governance standards, while supporting the timely identification and escalation of risks. JOB SCOPE AND RESPONSIBILITIES AFC Quality Checking & Monitoring: Perform checks and quality reviews on customer onboarding, screening, transaction monitoring, and due diligence activities. Verify that operational processes are completed accurately and in accordance with established procedures. Identify errors, exceptions, and control breaches for escalation and resolution. Control Execution Support: Conduct routine control checks and document review outcomes. Monitor adherence to AML/CFT procedures and operational guidelines. Support timely closure of findings and corrective actions. Reporting & Data Validation: Maintain monitoring logs and trackers. Support preparation of management reports and dashboards. Validate data accuracy and completeness before reporting. Incident & Exception Management: Assist in tracking AFC-related incidents and operational exceptions. Ensure follow-up actions are completed within agreed timelines. Escalate recurring issues or emerging risks to supervisors. Governance & Compliance Support: Support documentation reviews and record maintenance. Assist during audits, compliance reviews, and regulatory inspections. Work closely with Operations, Compliance, and Risk teams to support AFC initiatives. QUALIFICATIONS / EXPERIENCE 1–2 years of experience in Operations, AML/CFT, Financial Crime, Compliance, or related functions. Fresh graduates with relevant internships may be considered. Basic understanding of AML/CFT principles is advantageous. KNOWLEDGE, SKILLS & ABILITY Strong attention to detail and accuracy. Good analytical and problem-solving skills. Effective communication and coordination skills. Proficient in Microsoft Excel and reporting tools. Demonstrates strong technical competency in conducting quality and accuracy reviews. Applies effective planning and prioritisation to deliver assignments within agreed timelines. Identifies, assesses, and appropriately escalates findings and exceptions. Maintains sound knowledge of and adherence to operational and AFC procedures.