Assistant Manager, Operations And Governance Control (1 Year Contract)

PURPOSE Reporting to the Head of Operations,this role supports the effective execution and oversight of Anti-FinancialCrime (AFC) controls within Life Operations. As part of the Line 1.5 function,the incumbent is responsible for conducting independent monitoring, controlassurance, and incident management activities, while providing structuredchallenge to first-line operations. The role works closely with Compliance,Risk, and business stakeholders to enhance control effectiveness, promoteregulatory compliance, and strengthen the overall risk management framework. JOB SCOPE AND RESPONSIBILITIES AFC Monitoring & Control Assurance: Execute risk-based monitoring and QA reviews across onboarding, name screening, transaction monitoring alerts, and Enhanced Due Diligence processes. Identify control gaps and support remediation tracking. Escalate material issues and recurring deficiencies to management. AML/CFT Control Implementation: Support the development and maintenance of Anti-Money Laundering standard operating procedures. Ensure consistent control execution across operations. Validate control effectiveness with business teams. MI Reporting: Prepare and maintain AFC dashboards and MI reports Analyse data to identify trends, risks, and performance gaps Ensure data accuracy and completeness Transaction Monitoring (TM): Support TM rule lifecycle (testing, validation, review) Monitor alert handling quality and timelines Assist in TM control enhancements. AFC Incident Management: Coordinate incident tracking, reporting, and follow-up Support investigation and root cause analysis Track remediation actions and closure Governance & Stakeholder Coordination: Liaise with Compliance, Risk, IT and Group Office Support audits and regulatory reviews QUALIFICATIONS / EXPERIENCE 3–4 years in AML/CFT, Financial Crime, or Risk/Compliance Familiarity with TM, screening, or EDD processes KNOWLEDGE, SKILLS & ABILITY Strong analytical and reporting capability Stakeholder management skills Attention to detail with strong risk mindset Delivers accurate and timely reporting in accordance with established requirements. Effectively executes monitoring activities and identifies potential control gaps or risks. Ensures timely investigation, follow-up, and closure of incidents.