About this role
Act as the technical bridge to design, prototype, and operationalize AI-powered customer experience solutions for strategic customers in the Asia-Pacific region. Lead value discovery, define reference architectures, and ensure the successful implementation of AI transformation roadmaps.
Requires a Bachelor's degree in a technical or business field and over 12 years of relevant experience, including 5+ years in CX/AI platforms. Must possess strong technical expertise in APIs, cloud environments, and AI-enabled process design alongside executive-level leadership skills.
What they're looking for
AI OrchestrationCX DesignSolution ArchitectureSystems IntegrationConversational AIREST APIsCloud InfrastructureData Pipelines
Frequently asked questions
What does a Senior Principal Forward Deployed Engineer at Genesys do?
Act as the technical bridge to design, prototype, and operationalize AI-powered customer experience solutions for strategic customers in the Asia-Pacific region. Lead value discovery, define reference architectures, and ensure the successful implementation of AI transformation roadmaps. Requires a B…
What skills does this Senior Principal Forward Deployed Engineer role need?
Key skills for this role include AI Orchestration, CX Design, Solution Architecture, Systems Integration, Conversational AI, REST APIs.
How much does a Senior Principal Forward Deployed Engineer at Genesys pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Principal Forward Deployed Engineer role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Senior Principal Forward Deployed Engineer role?
You can apply directly on Genesys's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.