Assistant Store Manager

Responsibilities assist to manage store operations lead and supervise a team of Supervisors and Crew plan and deploy to ensure that the store has adequate manpower for daily operations maintain guidelines of food preparation to ensure that desired quality and standards are achieved coach staff in providing excellent service experience to all customers handle all customer queries and feedback in a professional and timely manner ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines ensure that policies and standard operating procedures are strictly adhered to monitor work performance of all staff and enforce discipline when necessary ensure on-the-job training is conducted for all staff check on supplier operations and provide feedback to the Store Manager if necessary Requirements GCE 'O' level at least three years of relevant working experience in the food and beverage industry (experience in Japanese cuisine will be an added advantage) highly communicative to lead and motivate staff quality-driven with good understanding of local food and beverage trends trained eye for detail and customer-centric ability to work in a fast-paced environment Work location/environment stores located islandwide 5.5 days per week (able to work on weekends and public holidays)