Supervisor

Company Overview George Town Tze Char and Craft Beer is a family-owned restaurant since 1986, serving authentic Malaysian stir-fry dishes and 35 beers. Located in Boat Quay, it offers quality food and a memorable dining experience with Chinese, seafood, and Zi Char specialties. Job Summary Perform supervisory duties in a non-air-conditioned environment, ensuring smooth operations, managing maintenance, customer service, and coordinating staff and suppliers. Responsibilities Assist management in daily operational tasks to maintain efficient restaurant functioning Deliver responsive customer service by addressing enquiries promptly and professionally Arrange and schedule regular maintenance and perform routine inspections on equipment Troubleshoot technical and service issues on various appliances to ensure smooth and productive operations Act as assessor for confined space tasks when required, ensuring safety and compliance Remain on standby with company mobile to respond to emergency situations, especially after midnight Coordinate with suppliers to manage stock ordering and delivery schedules accurately Guide part-time staff on proper stock arrangement and timely replenishment Safely handle and carry items weighing up to 25 kg as needed Perform other ad hoc duties assigned by management to support operational needs Required competencies and certifications Ability to work night shifts from 2pm to 10PM daily Capability to work under stress and tight schedules Experience in service or maintenance roles preferred but not mandatory Ability to work in a non-air-conditioned environment Flexibility to work overtime on short notice to cover colleagues’ absences Willingness to work at varying locations with public transport expenses reimbursed