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Customer Experience Representative

Georgia Ports Authority

SingaporeFull-timeOn-site

Posted 7 May 2026

About this role

Acts as the primary point of contact for customers to resolve inquiries and provide information on GPA services and facilities. Focuses on enhancing customer loyalty and ensuring efficient cargo movement through education on operating procedures. Requires at least 3 years of customer relations experience and strong knowledge of international trade procedures. Must possess a High School Diploma, a valid driver's license, and a TWIC credential.

What they're looking for

Customer RelationsInternational Trade ProceduresMicrosoft WordMicrosoft ExcelMicrosoft PowerPointWritten CommunicationOral CommunicationPresentation Skills

Frequently asked questions

What does a Customer Experience Representative at Georgia Ports Authority do?

Acts as the primary point of contact for customers to resolve inquiries and provide information on GPA services and facilities. Focuses on enhancing customer loyalty and ensuring efficient cargo movement through education on operating procedures. Requires at least 3 years of customer relations exper…

What skills does this Customer Experience Representative role need?

Key skills for this role include Customer Relations, International Trade Procedures, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Written Communication.

How much does a Customer Experience Representative at Georgia Ports Authority pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Experience Representative role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Experience Representative role?

You can apply directly on Georgia Ports Authority's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.