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Executive, Community Experience

GetGo Technologies Pte Ltd

SingaporeContractHybrid

Posted 25 May 2026

About this role

Manage high-quality customer support across multiple channels and interface with AI agents to ensure accurate resolutions. Collaborate with cross-functional teams to resolve complex issues and identify service gaps to improve workflows. Requires a tech-savvy individual experienced in managing multiple support channels and help desk software like Zendesk. Must possess strong analytical skills, resilience, and the ability to communicate empathetically in fast-paced environments.

What they're looking for

Omnichannel Customer SupportAI Interaction MonitoringZendeskNautilusAnalytical SkillsCrisis ManagementStakeholder CommunicationMultitasking

Frequently asked questions

What does a Executive, Community Experience at GetGo Technologies Pte Ltd do?

Manage high-quality customer support across multiple channels and interface with AI agents to ensure accurate resolutions. Collaborate with cross-functional teams to resolve complex issues and identify service gaps to improve workflows. Requires a tech-savvy individual experienced in managing multip…

What skills does this Executive, Community Experience role need?

Key skills for this role include Omnichannel Customer Support, AI Interaction Monitoring, Zendesk, Nautilus, Analytical Skills, Crisis Management.

How much does a Executive, Community Experience at GetGo Technologies Pte Ltd pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Executive, Community Experience role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Executive, Community Experience role?

You can apply directly on GetGo Technologies Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.