IT & Administration Specialist

Job Description IT Infrastructure & Support (Approximately 70%) Serve as the first point of contact for IT-related issues, providing support for hardware, software, Microsoft 365, VPN, and end-user devices. Maintain office IT infrastructure, including Wi-Fi, network connectivity, routers, switches, and basic security controls. Manage IT assets, software licenses, and equipment inventory, including procurement, deployment, maintenance, and replacement. Coordinate with external vendors and service providers to ensure timely technical support and equipment maintenance. Support the deployment and maintenance of corporate systems and platforms in alignment with headquarters' IT standards and requirements. Office Administration & Operations (Approximately 30%) Support the day-to-day operations of the office, including office supplies, pantry management, and workplace maintenance. Coordinate with building management, facilities providers, and external vendors to ensure a safe and efficient working environment. Manage incoming mail, courier services, andvisitor arrangements, including support for headquarters visitors and business guests. Provide administrative and operational support to management and business teams as required. Requirements Education & Experience Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline. 1–3 years of experience in IT support, infrastructure support, office administration, or a related role. Fresh graduates with relevant internship experience and a strong willingness to learn are encouraged to apply. Technical Skills Familiarity with Windows operating systems, Microsoft 365, VPN, and office collaboration tools. Basic understanding of networking concepts, including LAN/WAN, TCP/IP, Wi-Fi, and network troubleshooting. Experience with IT asset management and end-user support is preferred. Core Competencies Strong sense of ownership, accountability, and problem-solving ability. Adaptable and…