Security Officer (Hotel)

About Us: Hilton Garden Inn Singapore Serangoon is seeking a highly skilled and experienced Security Officer to join our team. As a Security Officer, you will play a critical role in ensuring the safety and security of our guests, team members, and hotel assets. Job Summary: We are looking for a diligent and proactive Security Officer to monitor and manage security operations, maintain a secure environment, and provide exceptional service to our guests. Responsibilities: - Monitor team member entrance and conduct regular bag searches - Control goods pass-out procedure for legitimate items - Manage contractor access and compliance with health and safety policies - Check goods received outside office hours - Maintain key management systems and CCTV monitoring - Patrol hotel premises regularly - Support evacuation procedures during emergencies - Monitor suspicious packages and adhere to bomb/terror threat protocols - Secure hotel facilities when not in use - Maintain security logs, investigate incidents, and report maintenance/hazard issues - Manage undesirable behavior professionally - Greet and assist guests in the lobby, provide luggage assistance to ensure a warm welcome and smooth check-in/out experience. - Support hotel operations as required Requirements: - Min 2 years of security experience in a hotel or related industry - Possess a valid Security Officer license in Singapore - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Physical fitness and ability to respond to emergencies - Familiarity with CCTV systems and security protocols