Rmb Clearing & Settlement Operations Officer

Job Summary We are seeking a detail-oriented professional to support RMB clearing and settlement operations within the Bank. The role involves processing cross-border payment transactions, handling payment investigations, and supporting operational coordination with participating banks to ensure smooth and efficient settlement processes. Responsibilities Process inward and outward RMB payment transactions accurately and within required timelines to ensure smooth settlement Investigate payment instructions and resolve transaction enquiries or discrepancies to maintain transaction integrity Handle internal and external enquiries regarding payment status or non-receipt of funds to provide timely updates Collect and process applicable transaction charges from participating customers or banks to ensure accurate billing Review and process account opening documentation for participating clearing banks to support compliance and onboarding Prepare monthly operational reports and data submissions for participating banks to facilitate performance tracking Coordinate with internal departments to support system enhancements and operational process improvements for increased efficiency Assist with operational projects and perform ad-hoc duties assigned by the Department Manager to support team objectives Preferred competencies and qualifications Bachelor’s degree in Banking, Finance, Accounting, or a related discipline Prior experience in banking operations, payments, settlement, or clearing operations preferred to enhance role effectiveness Knowledge of accounting principles or data analysis advantageous for accurate transaction handling and reporting Proficiency in Microsoft Office applications, particularly Excel, to manage data and reports efficiently Mandarin proficiency preferred to liaise effectively with Mandarin-speaking stakeholders Strong attention to detail and problem-solving skills to identify and resolve operational issues Proactive learning attitude to adapt in a dynamic banking environment Ability to work effectively under pressure in a fast-paced operational setting Strong sense of responsibility and compliance with internal policies and procedures to maintain operational integrity