Senior Custody & Securities Services Officer (New Business Setup)

Job Summary We seek an experienced Custody Operations professional to establish and deliver custody and securities services within Corporate Banking, ensuring smooth daily operations and process improvements. Responsibilities Support the setup, implementation, and rollout of custody services including safekeeping, trade settlement, corporate actions processing, cash management, and related operations Develop, review, and maintain custody policies, procedures, operational guidelines, workflow documentation, and control frameworks aligned with regulatory and internal standards Collaborate with Operations, Compliance, Risk Management, Finance, Technology, and Front Office teams to implement and sustain custody service delivery Coordinate onboarding, due diligence, and ongoing management of external service providers such as sub-custodians, clearing agents, depositories, and market counterparties Execute daily custody operations tasks including monitoring trade settlements, processing cash transactions, reviewing reconciliations, investigating issues, handling exceptions, and managing escalations Support client onboarding and respond promptly to operational inquiries from internal and external stakeholders Monitor settlement status, corporate action events, operational risk indicators, and service issues to ensure timely resolution and reporting Participate in system implementation, enhancement, digitalisation, and automation projects by gathering business requirements, conducting user acceptance testing (UAT), mapping processes, and optimizing workflows Prepare operational reports, management information, service updates, reconciliations, and internal records including accounting and journal entry support as needed Identify workflow gaps, operational risks, and process inefficiencies; recommend and implement solutions to strengthen controls, improve service quality, and enhance efficiency Support internal audits, regulatory reviews, and compliance requests as requir…