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Retail Assistant / Admin (E-Commerce)

Grocer@Empress Pte. Ltd.

D10 Tanglin, Ardmore, Bukit Timah, Holland RoadFull TimeS$2,600 – S$3,000/mo

Posted 3 Jul 2026

About this role

Job Summary You will support daily retail operations by assisting customers, managing inventory, processing online orders, and handling customer communications to ensure smooth store and e-commerce functions. Responsibilities Deliver excellent customer service by assisting customers in-store to meet their needs effectively Operate the cashier system accurately to complete sales transactions and manage daily retail operations Process and fulfill online orders from e-commerce platforms to ensure timely delivery Perform data entry and administrative tasks to maintain accurate records and support store operations Respond promptly to customer enquiries via WhatsApp, email, and phone to resolve issues and provide information Manage inventory by monitoring stock levels, replenishing products, and arranging product displays to optimize sales Pack and prepare online orders carefully to ensure correct and quality delivery to customers Support daily operational tasks as needed to maintain smooth store functioning Singaporeans, PRs, and Malaysian Work Permit holders are welcome to apply.

What they're looking for

Retail AdministrationHelping CustomersTimely DeliveryPrepare Shipments

About Grocer@Empress Pte. Ltd.

Industry: Accommodation & food servicesWebsite ↗

Frequently asked questions

What does a Retail Assistant / Admin (E-Commerce) at Grocer@Empress Pte. Ltd. do?

Job Summary You will support daily retail operations by assisting customers, managing inventory, processing online orders, and handling customer communications to ensure smooth store and e-commerce functions. Responsibilities Deliver excellent customer service by assisting customers in-store to meet…

What skills does this Retail Assistant / Admin (E-Commerce) role need?

Key skills for this role include Retail Administration, Helping Customers, Timely Delivery, Prepare Shipments.

How much does a Retail Assistant / Admin (E-Commerce) at Grocer@Empress Pte. Ltd. pay?

This role lists a salary of S$2,600 – S$3,000 per month.

Is this Retail Assistant / Admin (E-Commerce) role remote, hybrid, or on-site?

The listing is based in D10 Tanglin, Ardmore, Bukit Timah, Holland Road. Check the posting for remote or hybrid options.

How do I apply for this Retail Assistant / Admin (E-Commerce) role?

You can apply directly on Grocer@Empress Pte. Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.