About this role
The Department Manager will lead a team to create excellent customer experiences by setting the tone for an inspiring store environment and driving results through service and operational excellence. Key duties include delivering high-level customer service, analyzing sales data, leading and motivating Sales Advisors, supporting recruitment, and overseeing daily store operations.
Candidates must possess good knowledge of store operations and standards, preferably from a fashion retail background, and demonstrate a customer-focused approach with genuine product passion. Essential qualifications include excellent communication, adaptability, proven team leadership in fast-paced settings, and analytical thinking regarding retail KPIs.
What they're looking for
Customer ServiceProduct KnowledgeSales Data AnalysisTeam LeadershipMotivationRecruitmentOnboardingTraining
Frequently asked questions
What does a Department Manager (Raffles City) at H&M Group do?
The Department Manager will lead a team to create excellent customer experiences by setting the tone for an inspiring store environment and driving results through service and operational excellence. Key duties include delivering high-level customer service, analyzing sales data, leading and motivat…
What skills does this Department Manager (Raffles City) role need?
Key skills for this role include Customer Service, Product Knowledge, Sales Data Analysis, Team Leadership, Motivation, Recruitment.
How much does a Department Manager (Raffles City) at H&M Group pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Department Manager (Raffles City) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Department Manager (Raffles City) role?
You can apply directly on H&M Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.