Your new company A leading global financial institution with a strong international footprint and a growing technology presence in Singapore. The bank is renowned for its stability, extensive corporate and commercial banking capabilities, and continued investment in digital transformation and technology infrastructure. With operations spanning multiple regions, the organization places a strong emphasis on operational excellence, security, and there liability of its mission-critical systems. Your new role You will join the Infrastructure & Network Operations team, supporting the daily operation of enterprise IT systems and network environments within a highly regulated banking environment. This role offers the opportunity to work on critical infrastructure, gain exposure to financial services technology, and play a key part in ensuring the stability and security of the bank's IT operations. Job responsibilities • Provide technical support for daily IT operations, network maintenance, and infrastructure management. • Troubleshoot and resolve IT system, network, and infrastructure issues to ensure smooth business operations. • Monitor and support enterprise network environments, including TCP/IP, routing, switching, firewalls, DNS, and VPN technologies. • Manage user accounts, access controls, and security permissions while supporting IT audits and compliance requirements. • Participate in 24/7 rotational shift support to ensure continuous monitoring and availability of critical banking systems. Job requirements • Degree or Diploma in Information Technology, Computer Science, Network Engineering, or a related discipline. • Strong understanding of networking fundamentals with hands-on experience in network and infrastructure support. • Previous experience within banking, financial services, ora regulated environment is highly advantageous. • Proficient in English and Mandarin to liaise with Mandarin-speaking stakeholders and regional teams. • Self-motivated team player with strong troubleshooting skills and a willingness to learn and grow within a fast-paced environment. What you'll get in return In return, you will have the opportunity to join a highly respected global financial institution that offers excellent exposure to enterprise-scale infrastructure and banking technology environments. You will work alongside experienced technology professionals, gain valuable industry knowledge, and enjoy strong opportunities for professional development and career progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email eugene.fo@hays.com.sg for a confidential discussion on your career. Referrals are welcome. If this job isn't quite right for you, but you are looking for a new position within the technology space, please contact us as well. EA Reg Number: R25127914 EA License Number: 07C3924 | Company Registration No: 200609504D