Operations Liaison Assistant

Responsibilities: Act as the primary liaison between departments to facilitate seamless operational workflows. Coordinate and track operational activities, projects, and administrative requirements. Ensure timely communication and follow-up on action items across teams. Scheduling, logistics, and resource allocation for operational initiatives. Adapt quickly to different project environments and operational requirements during project rotations. Participate in and provide operational support across all company projects as assigned. Rotate across different business units, functions, and project teams according to business requirements. Support project teams by coordinating stakeholders, tracking deliverables, and ensuring timely execution of tasks. Contribute to business improvement initiatives across different departments during rotation assignments. Gain familiarity with company operations and best practices across multiple functions. Build and maintain positive working relationships with vendors, partners, and service providers. Escalate operational issues appropriately and assist in resolving concerns promptly. Monitor compliance with company policies and operational standards. Support continuous improvement initiatives and best-practice implementation. Compile and analyze operational data and performance metrics. Prepare regular reports, dashboards, and presentations for management review. Monitor key performance indicators (KPIs) and highlight areas requiring attention. Maintain accurate records to support operational decision-making. Any other duties as and when assigned by superior. Education & Experience At least a Diploma in Business Administration, Operations Management, Logistics, Communications, or a related field. 1 to 3 years of experience in operations coordination, administration, customer service, project coordination, or a similar role. Fresh graduates with strong organizational and communication skills may also be considered. Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to build relationships across multiple functions and stakeholders. Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook). Strong attention to detail and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Adaptability and willingness to work across different projects and operational functions. Effective time management and prioritization skills.