About this role
The Careline Manager leads the Communication Centre to ensure high standards of guest service and efficient handling of all hotel communications. They are responsible for managing team performance, coordinating with other departments, and maintaining Hilton brand standards.
Candidates must have at least 2 years of experience in a similar role within a 5-star international branded hotel. Proficiency in basic spoken English and familiarity with hotel computer systems are required.
What they're looking for
Customer ServiceTeam LeadershipConflict ResolutionStaff SchedulingPerformance ManagementBudgetingRecruitmentTraining and Development
Frequently asked questions
What does a Careline Manager - DoubleTree by Hilton Singapore Robertson Quay (Pre-Opening) at Hilton do?
The Careline Manager leads the Communication Centre to ensure high standards of guest service and efficient handling of all hotel communications. They are responsible for managing team performance, coordinating with other departments, and maintaining Hilton brand standards. Candidates must have at l…
What skills does this Careline Manager - DoubleTree by Hilton Singapore Robertson Quay (Pre-Opening) role need?
Key skills for this role include Customer Service, Team Leadership, Conflict Resolution, Staff Scheduling, Performance Management, Budgeting.
How much does a Careline Manager - DoubleTree by Hilton Singapore Robertson Quay (Pre-Opening) at Hilton pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Careline Manager - DoubleTree by Hilton Singapore Robertson Quay (Pre-Opening) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Careline Manager - DoubleTree by Hilton Singapore Robertson Quay (Pre-Opening) role?
You can apply directly on Hilton's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.