About this role
Provide onsite technical support, installation, and configuration of compute and storage solutions at customer sites. Resolve technical incidents and perform break-fix support to ensure customer satisfaction and SLA compliance.
Requires a Diploma or Bachelor's degree in Computer Science, IT, or Engineering with 1-3 years of field service experience. Must possess strong knowledge of server hardware, Windows/Linux environments, and the ability to work in a 24x7 shift rotation.
What they're looking for
Server Hardware TechnologyWindowsLinuxHardware TroubleshootingIT InfrastructureCustomer Relationship ManagementProblem SolvingChange Management
Frequently asked questions
What does a Field Technical Support Engineer at HPE do?
Provide onsite technical support, installation, and configuration of compute and storage solutions at customer sites. Resolve technical incidents and perform break-fix support to ensure customer satisfaction and SLA compliance. Requires a Diploma or Bachelor's degree in Computer Science, IT, or Engi…
What skills does this Field Technical Support Engineer role need?
Key skills for this role include Server Hardware Technology, Windows, Linux, Hardware Troubleshooting, IT Infrastructure, Customer Relationship Management.
How much does a Field Technical Support Engineer at HPE pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Field Technical Support Engineer role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Field Technical Support Engineer role?
You can apply directly on HPE's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.