HG

VP, Customer Life Cycle Management

HSBC Global Services Limited

SingaporeFull-timeOn-site

Posted 12 Jun 2026

About this role

Lead the strategy and execution of customer lifecycle initiatives to increase engagement, cross-sell, and retention across the existing portfolio. Translate customer insights into actionable campaigns and operationalize lifecycle programs within the CRM ecosystem. Requires proven experience in financial services with strong project management and stakeholder influence skills. Candidates must possess an analytical mindset and the ability to deliver results under stringent timelines.

What they're looking for

Customer Life Cycle ManagementCRM ActivationCustomer SegmentationLifecycle Campaign DesignStakeholder ManagementProject ManagementFinancial ServicesCross-functional Leadership

Frequently asked questions

What does a VP, Customer Life Cycle Management at HSBC Global Services Limited do?

Lead the strategy and execution of customer lifecycle initiatives to increase engagement, cross-sell, and retention across the existing portfolio. Translate customer insights into actionable campaigns and operationalize lifecycle programs within the CRM ecosystem. Requires proven experience in finan…

What skills does this VP, Customer Life Cycle Management role need?

Key skills for this role include Customer Life Cycle Management, CRM Activation, Customer Segmentation, Lifecycle Campaign Design, Stakeholder Management, Project Management.

How much does a VP, Customer Life Cycle Management at HSBC Global Services Limited pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this VP, Customer Life Cycle Management role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this VP, Customer Life Cycle Management role?

You can apply directly on HSBC Global Services Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.